Delivery & Returns Information
Quick shipping. No-fuss returns. Support you can trust
Everything you need to know
Delivery & Returns Made Simple
At ABM Angel Healthcare, we’re committed to providing a reliable, transparent service from the moment you place your order to the moment it arrives. Below you’ll find everything you need to know about our delivery times, returns process and how we support you if something isn’t quite right.
Standard Furniture
Furniture items may require a slightly longer delivery time, and we will inform you of an anticipated delivery date. These items may also incur an additional delivery charge. Account customers will be notified at the time of the order.
Returns
Shortages, picking errors and damaged products MUST be reported within 24 hours of delivery date.
Items ordered incorrectly must be reported within 5 working days and may be subject to a restocking fee and/or collection charge.
All goods must be unused, in a saleable condition and in their original packaging without any markings or damages. Goods which are returned that do not match, are unfit for resale or do not match the returns requested will not be credited. With furniture items, there will be a handling and restocking charge applied for unwanted items.
Why Choose ABM Angel for Delivery?
Reliable, fast and transparent. built around the needs of healthcare providers.
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Next-Day Delivery
Order by 3pm for next-day service.
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Free Over £50
No charge on orders above £50.
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Expert Support
Help with urgent delivery needs.
Food Products
Food products shall be in good condition and with adequate date life when leaving our warehouse. No food product will be accepted as a return unless it has been supplied to you in a damaged or deficient condition. In the event of food products reaching, you in a damaged or deficient condition, you should contact customer services within 24 hours of delivery.
2025 Delivery Returns Demo
Delivery Charges
Delivery is free of charge for orders over £75 (excluding VAT) going to the mainland UK. For orders under £75 excluding VAT, there is a small charge of £7.95 (excluding VAT) per order. We aim to deliver next day.
Offshore delivery charges apply and is charged at £14.95 (excluding VAT)